1. Acceptance of These Terms
These terms of service govern your use of the website at https://www.bughunt.lol and any related services, including computer systems design, computer integrated systems design, quality assurance testing, and the support activities connected to those services. The website and the services are provided by Bug Hunters Inc., a company registered at 194 Taradale Drive Ne, CALGARY - T3J 5G6, Canada (CA), and developed and operated by the developer ForestProsper.
By accessing the website, requesting a quote, or engaging our services, you agree to be bound by these terms. If you are entering into these terms on behalf of a company or another legal entity, you confirm that you have the authority to bind that entity. If you do not agree with any part of these terms, you should not use the website or request our services. These terms form a legal agreement between you and us, and they apply to every engagement regardless of how it is arranged.
2. Description of Services
Our services cover the design and engineering of computer systems, the integration of existing computer systems into unified workflows, and the independent quality assurance of software products. This includes custom system architecture, API and data integration design, manual and automated testing, performance and load testing, security and penetration testing, test infrastructure setup, and ongoing quality support.
The precise scope of any engagement is defined in a written proposal or statement of work that we prepare for each client. That proposal, together with these terms, forms the complete agreement for the project. We may from time to time adjust the way we deliver a service, for example by using different tools or processes, as long as the outcome described in the proposal is achieved.
Services are provided by our own team and by approved subcontractors where that is necessary. Any service we describe on the website is an invitation to engage with us, not an offer that creates a contract by itself. We do not accept responsibility for work that is carried out without an agreed proposal.
3. Your Relationship with Us
Nothing on the website, and no conversation we have with you, creates a contract until we have agreed in writing to the scope, the price, and the timeline of an engagement. A proposal becomes binding only when you accept it in writing, which may be by email, by signing a proposal document, or by returning an accepted statement of work.
We are an independent provider, and nothing in these terms creates a partnership, an agency, a joint venture, or an employment relationship between us. Neither party has the authority to make commitments on behalf of the other. Each party remains responsible for its own employees, contractors, and advisers.
We may recommend third party tools and vendors as part of our work, but any contract with those vendors is between you and the vendor. Where a recommendation leads to a separate purchase, we are not a party to that purchase unless we agree otherwise in writing.
4. Eligibility and Use of the Website
You may use the website only for lawful purposes and in a way that does not interfere with its operation. You must be at least 16 years old to send us information through the contact form. You agree not to attempt to gain unauthorised access to the website, its servers, or any accounts connected to it, and not to use automated tools to scrape, crawl, or harvest content from the site.
You agree not to upload, transmit, or distribute through the website any content that is unlawful, defamatory, abusive, or misleading. We may monitor the website for security and operational purposes and may block access to any user who, in our reasonable judgement, is acting in breach of these terms.
The website is provided for information about our services, and we make no promise that it will always be available, operate without interruption, or be free from errors. We may change or suspend any part of the website at any time without notice.
5. Engagement Process and Quotations
Every engagement begins with a scoping conversation in which we learn about your software, your goals, and your constraints. Based on that conversation we prepare a written quotation or proposal that describes the services, the deliverables, the timeline, and the price. Quotations are valid for the period stated in the proposal, usually 30 days.
Before we begin work, we may need access to your systems, documentation, test environments, and the right people from your team. A delay in providing any of these may move the timeline, and we will tell you honestly when that happens. We work to an agreed schedule, and we report progress at the intervals set out in the proposal.
The plan we set at the start is a baseline; if the scope changes, we will agree a revised plan and price in writing before the extra work begins. We do not begin work that has not been agreed, and we do not bill for work that has not been approved.
6. Client Responsibilities
You are responsible for providing accurate information, timely access, and a named contact who can answer questions during the engagement. You are responsible for ensuring that any materials you share with us, including source code, documentation, and test data, are lawfully yours to share and do not infringe the rights of any third party.
Where we need access to your production systems, you are responsible for providing that access through secure and controlled means, and for ensuring that any credentials are scoped to what the work requires. You are responsible for making decisions about your own systems; our recommendations are expert advice, but the final decision about your product remains with you.
If you delay providing inputs that we reasonably need, the timeline moves accordingly, and any costs caused by the delay may be charged to you at our standard rates. You agree to cooperate with us in good faith and to respond to reasonable requests within a reasonable time.
7. Deliverables and Ownership
At the end of an engagement we deliver the outputs described in the proposal, which may include design documents, test plans, test reports, automation scripts, dashboards, and written recommendations. Unless otherwise stated in the proposal, all deliverables created by us and paid for by you become your property once payment in full has been received.
We retain ownership of our own tools, frameworks, templates, methodologies, and know-how that we bring to the project, and we grant you a perpetual, royalty free, non exclusive licence to use those materials as they are embedded in your deliverables. You may use the deliverables for any lawful purpose related to your business.
We ask that you do not resell our reports, templates, or test scripts as your own services. Ownership of your own systems, source code, and data remains with you at all times, and nothing in these terms transfers it to us.
8. Intellectual Property
All content on the website, including text, graphics, the BUGHUNT wordmark, and the visual design, is owned by Bug Hunters Inc. or its licensors and is protected by intellectual property law. You may view the website for your own information and print single copies for personal reference, but you may not reproduce, modify, distribute, or republish any part of the website for commercial purposes without our written permission.
Any feedback you give us about our services or our website may be used by us without any obligation to you, and you grant us a perpetual, royalty free licence to use such feedback to improve our business. Our test reports and other deliverables are protected by copyright, and while you own the copies we deliver to you, the copyright in the way we have expressed the findings remains with us unless we agree otherwise.
We will not claim ownership of any of your trademarks or branding, and nothing in these terms restricts your rights to your own names and marks.
9. Fees, Payment, and Taxes
Fees are set out in the quotation or statement of work and are payable in the currency stated there. Unless the proposal says otherwise, we invoice a deposit of 50 percent before work begins, with the balance due on delivery of the final report or deliverables. For ongoing support arrangements we invoice monthly in advance.
Invoices are payable within 14 days of the date of the invoice unless a different period is stated in the proposal. We may charge interest on overdue amounts at the rate permitted by law, and we may pause work on any project with an invoice that is more than 30 days overdue.
All fees are exclusive of taxes, duties, and levies, and you are responsible for any such amounts that apply to our services in your jurisdiction. Where a project is cancelled after work has begun, we are entitled to payment for the work completed up to the date of cancellation, plus any non refundable costs already incurred.
10. Confidentiality
During an engagement we may see information that is confidential to you, including source code, business plans, customer data, and unreleased product details. We agree to keep that information confidential and to use it only for the purpose of the engagement.
We will not disclose confidential information to any third party without your prior written consent, except to our own advisers and subcontractors who are bound by equivalent confidentiality duties, or where disclosure is required by law. We take reasonable steps to protect your confidential information with the same care we use for our own, and we never use client materials to build work for another client.
If we are compelled to disclose confidential information by law, we will give you notice where we are lawfully able to do so. Your obligations to keep our methods and pricing confidential apply in the same way. These confidentiality duties survive the end of the engagement and the termination of these terms.
11. Warranties and Disclaimers
We perform our services with reasonable skill and care and in accordance with the standards of the professional testing and systems design industry. We warrant that our deliverables will be prepared in a professional manner, but we cannot guarantee that any software will be free from all defects, that every bug will be found, or that any particular performance target will be met.
Testing is an evidence based discipline, not a guarantee of perfection, and our reports state what we observed under the conditions we tested. The website and any free content we provide are supplied on an as is and as available basis, without warranties of any kind, whether express or implied.
We do not warrant that the website will be uninterrupted, error free, or free from harmful components. To the fullest extent permitted by law, we disclaim all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non infringement.
12. Limitation of Liability
To the maximum extent permitted by law, our total liability to you for any claim arising out of or in connection with these terms, the website, or the services will not exceed the total fees you have paid to us for the engagement giving rise to the claim.
We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, even if we have been advised of the possibility of such damages. Our liability for loss of or damage to your data is limited to the reasonable cost of restoring that data from your own backups, and we recommend that you maintain your own backups at all times.
Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation. You acknowledge that the fees we charge reflect the allocation of risk in these terms, and that these limitations are an essential basis of the bargain between us.
13. Indemnification
You agree to indemnify and hold harmless Bug Hunters Inc., its officers, employees, and subcontractors from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of or in connection with your use of the website, your breach of these terms, your breach of any law or regulation, or any claim that your content or materials infringe the rights of a third party.
If a claim is made against us that falls within this indemnity, we will notify you promptly and give you the opportunity to control the defence and settlement, provided that you do not admit liability on our behalf without our consent. We will cooperate with you in the defence of any such claim at your expense.
This indemnity does not apply to the extent that the claim arises from our own negligence or wilful misconduct. This obligation survives the termination of these terms.
14. Suspension and Termination
Either party may end an engagement by giving written notice if the other party commits a material breach of these terms and fails to remedy that breach within 14 days of receiving notice. We may suspend work immediately, without notice, if you fail to pay an invoice when due or if we reasonably believe that continuing the work would expose us or third parties to legal or security risk.
If you cancel an engagement before it is complete, you are liable for the work completed up to the date of cancellation and for any non refundable costs we have committed to on your behalf. We may refuse to take on a project or to continue a project if the work, in our reasonable judgement, would involve unlawful activity, abuse of personal data, or deliberate harm.
On termination, we will deliver the work completed to date upon payment of all amounts due, and the provisions of these terms that are intended to survive termination will continue to apply, including confidentiality, intellectual property, limitation of liability, and indemnification.
15. Governing Law and Dispute Resolution
These terms and any engagement governed by them are governed by the laws of the Province of Alberta and the federal laws of Canada, without regard to conflict of law principles. The parties agree that the courts of Calgary, Alberta shall have exclusive jurisdiction over any dispute arising out of these terms, except that we may seek injunctive relief in any court of competent jurisdiction to protect our intellectual property or confidential information.
Before commencing any legal proceedings, the parties will attempt in good faith to resolve the dispute through negotiation, and if that fails, through mediation at a neutral location in Calgary. Each party bears its own costs of mediation.
Any claim arising out of these terms must be brought within two years of the date the cause of action arose, or within the shortest period permitted by law. This clause does not limit any consumer rights that cannot be waived by agreement under mandatory law.
16. General Provisions
These terms, together with any proposal or statement of work, constitute the entire agreement between you and us and supersede all prior discussions and understandings. If any provision of these terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Our failure to enforce any provision is not a waiver of that provision or of our right to enforce it later. You may not assign your rights or obligations under these terms without our prior written consent, while we may assign our rights under these terms in connection with a merger, acquisition, or sale of our business.
We may provide notices to you by email at the address you provide. Nothing in these terms creates any rights for third parties. Headings in these terms are for convenience only and do not affect their interpretation. The word including means including without limitation.
17. Changes to These Terms
We may revise these terms from time to time to reflect changes in our services, changes in the law, or changes in our business. When we make changes, we will update the date at the top of this page and, where the changes are significant, we will bring them to your attention on the website or by email. The current version of these terms will always be available on this page.
Changes to the terms apply to new engagements from the date they are posted, and to ongoing engagements only to the extent they relate to matters that are not already governed by a signed proposal. If you continue to use the website or the services after the revised terms are posted, you accept the revised terms.
If you do not accept the revised terms, you should stop using the website and, where an engagement is in progress, the previously agreed terms will continue to apply to that engagement until it ends.
18. Contact Information
If you have any questions about these terms, or if you need to give us notice under them, you can reach us by any of the following means. Our postal address is Bug Hunters Inc., 194 Taradale Drive Ne, CALGARY - T3J 5G6, Canada (CA). Our email address is talk@bughunt.lol, and our telephone number is +18624579811.
Notices that are required to be in writing may be sent to us by email, and they will be treated as received on the day they are sent, or on the next business day if they are sent after business hours. We will confirm receipt of any formal notice.
We aim to respond to all enquiries within one business day, and we are happy to answer any question about these terms in plain language before you decide whether to work with us.